AFTER SALES
Service Process
Terms
Delivery time: 45 days after order Payment terms: 30%TT in advance, balance before shipment Warranty period: 1year Technical service: available (online + offline) Operation & maintenance manual (English Version) available
Warranty Policy
During the warranty period, free maintenance and replacement partsavailable if any quality problem under regular operation.(except for improper operation or man-made damage)
Installation Support
Our engineering team provides field maintenance and 24hr online support.
Q: Are you manufacturer or trader?
A: We are a manufacturer of die cutting presses with more than 20 years of experience in the die cutting industry.
Q: What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q: How about your delivery time?
A: Generally, it will take 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. Sometimes we have some in stock.
Q: What is your warranty policy?
A: We can supply one year warranty for our machines. We will provide parts as free within warranty. We can send engineer to customer place if big quality problem. We can provide internet or calling service at any time.
Q: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q: Can you provide some videos of your factory and the machine working?
A: Yes, please visit our website to get more videos.
Xiaoli Servo lntelligent
Focus on die cutting press manufacturers
Contact Us
Add: Building A, Xiaoxuewei Industrial Park, Shajing, Bao'an District, Shenzhen
Looking Forward to Your Contact
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